Privacy Policy — starcrossed.tv

starcrossed.tv (the "Service") is a product of Six Wands Studios LLC ("Six Wands Studios," "we," "us," or "our"). This Privacy Policy describes how we collect, use, and disclose information when you use the Service.

1. Information We Collect

Information You Provide

We collect information you submit directly through the Service, such as the contents of feedback messages you send us through the in-product Feedback widget. We do not require account creation, and we do not solicit your name, email address, or phone number.

Information Collected Automatically

When you use the Service, we automatically collect:

An anonymous identifier stored in a browser cookie (sc_anon_id), used to attribute reactions, tags, presence, and feedback to a consistent participant in the watch room. This identifier is not linked to your real-world identity.
Watch-room activity, including timestamps of reactions and tags you create, the room you joined, and a periodic presence heartbeat that allows other viewers to see you are watching.
Basic page-view data (URL, anonymous identifier, display name) used to understand traffic and diagnose issues.
Server access logs maintained by our hosting provider, which may include IP address, request path, response status, and timestamp.

Feedback Submissions

When you submit feedback through our products, we automatically collect the page URL, your browser user agent, viewport size, an anonymous identifier, and your IP address along with your message, in order to triage and reproduce reported issues.

2. How We Use Information

We use information collected through the Service for the following purposes:

To operate and improve the Service, including providing watch-room features such as sync, presence, reactions, and tags.
To respond to support inquiries and reproduce reported issues.
To diagnose technical issues and monitor the operational health of the Service.
To protect the Service against fraud, abuse, and security incidents.
To comply with applicable legal obligations.

3. Information Sharing

We do not sell your personal information. We may disclose information collected through the Service in the following limited circumstances:

To comply with applicable law, regulation, legal process, or governmental request.
To enforce our terms, or to protect the rights, property, or safety of Six Wands Studios LLC, our users, or others.
In connection with a merger, acquisition, financing, or sale of all or a portion of our assets, in which case the recipient will be bound by terms substantially similar to those described in this Policy.

We may share aggregated, anonymized, or otherwise non-personally identifiable information for any purpose.

4. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect information collected through the Service. However, no security system is perfect, and we cannot guarantee the absolute security of any information.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect upon posting to the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Policy.

Contact

Questions or concerns regarding this Privacy Policy may be directed to support@sixwandsstudios.com, or submitted through the in-product Feedback button.